At Pretty Little Distraction, we understand that not every piece you order will fit exactly like you had hoped. While we do our best to inform you on fit of each item, sometimes it just doesn't work. That's ok! Here is our return policy
Items are returned for store credit only.
The customer is responsible for return shipping.
Item(s) must be postmarked within 7 days of receipt. You MUST contact Info@PrettyLittleDistraction.com prior to sending items back to verify that your item(s) is eligible for return.
Returned items must be in original condition. Items must be unworn, unwashed, scent-free, and original tags attached. If items appear worn, have makeup or other stains, smell of smoke, pet or other odors, your return WILL NOT be accepted and will be returned to you at your expense.
Damaged merchandise must be reported within 3 days of receiving items by emailing Info@PrettyLittleDistraction.com. PLD is not responsible for items that have been damaged once worn or washed.
Excessive returns: If you return more than 3 items per month, you will be subject to a 15% restocking fee.
NON-ELIGIBLE Items: Any item purchased on sale or using a discount code of 15% or more, items not purchased through the official site, bras, bralettes, camis, basic tank tops, jewelry, and socks.
Order cancellations: Any order cancellation requests must be emailed to email@example.com. All cancellations are for store credit only, and can only be processed if the order has not been processed and shipped.
Items not meeting the above guidelines will be returned to you at your expense, after 30 days all non-returnable merchandise will be donated. For additional information on returns, or if you have a question that wasn’t answered, please email us at firstname.lastname@example.org
Returns are processed within 5-7 business days upon receipt of item(s). Store credit will be added to your account and applied to your next purchase(s)
GET IN TOUCH
Any questions? Email us at email@example.com