Refund policy
At Pretty Little Distraction, we understand that not every piece you order will fit exactly like you had hoped. While we do our best to inform you on the fit of each item, sometimes it just doesn't work. Here is our return policy
- Items are returned for store credit only.
- Customer is responsible for return shipping.
- Item(s) must be postmarked within 30 days of receipt.
- Once your return is processed, you will receive a giftcard sent to the email we have on file
- Returned items must be in original condition. Items must be unworn, unwashed, scent-free, and original tags attached. If items appear worn, have makeup or other stains, smell of smoke, pet or other odors, your return WILL NOT be accepted and will be returned to you at your expense.
- Shoes must be returned in their original box or bag provided and placed inside an additional protective shipping safe box/bag to be eligible. If there is any damage to the original package, your return will not be accepted.
- Damaged merchandise must be reported within 3 days of receiving items by emailing Info@PrettyLittleDistraction.com. Please include a picture of the damaged merchandise. PLD is not responsible for items that have been damaged once worn or washed.
- Excessive returns: If you return more than 3 items per month, you will be subject to a 15% restocking fee.
- NON-ELIGIBLE Items: Any item purchased on sale or using a discount code of 15% or more, items not purchased through the official site, bras, bralettes, camis, basic tank tops, jewelry, and socks.
- Order cancellations: Any order cancellation requests must be emailed to info@prettylittledistraction.com. All cancellations are for store credit only, and can only be processed if the order has not been processed and shipped.
Items not meeting the above guidelines will be returned to you at your expense, after 30 days all non-returnable merchandise will be donated. For additional information on returns, or if you have a question that wasn’t answered, please email us at info@prettylittledistraction.com
Returns are processed within 5-7 business days upon receipt of item(s). Store credit will be added to your account and applied to your next purchase(s)
How do I return my merchandise?
Please ship items back using USPS & ship to:Pretty Little Distraction
cc: Returns
PO Box 528
York, NE 68467